Below are essential terms and conditions that apply when booking tours from TopStarTour Company. Please read them carefully before booking.
References “we”, “us”, “our” and Company and Tour Operator mean “TopStarTour” company.
Travel Health & Immigration
The traveler is fully responsible for all visa, passport, immigration, quarantine, customs, health, immunizations and other requirements of the countries visited or transited.
A valid passport must be carried by each person which is valid for another 6 months from the end date of their tour. TopStarTour is not responsible for the consequences to the traveler for failure to comply with these requirements.
Insurance
We are not responsible for any travel insurance you may need for your trip. Thus, you are responsible for obtaining insurance and assuring its sufficiency for the trip. We do not check insurance policies to make sure they are suitable for your trip, and this remains your responsibility. It is recommended that your travel insurance cover cancellation fees, accidents, property damage, medical expenses, previously existing diseases and repatriation in the event of an accident or illness. You are responsible for covering our costs if we incur any losses or expenses incurred as a result of your failure to obtain proper insurance coverage.
Disclosures
If the traveler has physical or mental conditions that may pose a discomfort, danger or risk to the traveler, other travelers or third parties (passengers and/or crew), these conditions must be disclosed to Top Star Tour at time of booking.
Prices
The quoted prices are based on the costs as on the date of publication. We reserve the right to make changes to and correct errors in quoted prices at any time before your trip is confirmed. We reserve the right to increase quoted prices or the cost of your tour in the event new taxes imposed by or existing taxes increased by the Government, fuel charges increase, the currency fluctuates. You will be notified of any changes.
Payment
We receive payment from you of either a deposit amounting to 20% of the tour fare if you are booking more than 60 days from departure, or full payment if you are booking within 60 days of departure. We issue you with written confirmation of the booking.
Cancellation Policy
Since we incur costs in cancelling your arrangements, you will have to pay the applicable cancellation charges up to the maximum shown below
- More than 60 days before departure – loss of deposit
- 30-60 days before departure – 50% of tour cost
- Less than 30 days before departure – 100% of tour cost
Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it.
Cancellation by us and Alteration of Itineraries
We reserve the right to return your deposit or full payment and decline to issue a confirmation at our absolute discretion. We may make any changes to your travel arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you or your travel agent of them at the earliest possible date. Most changes will be minor, and the Company will advise you of them as soon as possible. The Company reserves the right to alter the itinerary after departure, without paying compensation, if it is in your interest to do so. Furthermore, the Company will not pay compensation if it is forced to cancel or in any way change the tour due to force majeure.